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350-801 · Question #371

What is the maximum one-way latency and jitter tor voice before quality issues arise?

The correct answer is A. ≤ 150 ms Latency and ≤ 30 ms jitter. For optimal voice quality, the maximum recommended one-way latency is 150 milliseconds (ms), and the maximum recommended jitter is 30 ms.

Media and QoS

Question

What is the maximum one-way latency and jitter tor voice before quality issues arise?

Options

  • A≤ 150 ms Latency and ≤ 30 ms jitter
  • B≤ 100 ms Latency and ≤ 10 ms jitter
  • C≤ 300 ms Latency and ≤ 60 ms jitter
  • D≤ 90 ms Latency and ≤ 30 ms jitter

How the community answered

(28 responses)
  • A
    93% (26)
  • B
    4% (1)
  • D
    4% (1)

Why each option

For optimal voice quality, the maximum recommended one-way latency is 150 milliseconds (ms), and the maximum recommended jitter is 30 ms.

A≤ 150 ms Latency and ≤ 30 ms jitterCorrect

Industry best practices and recommendations for voice quality standards, often cited by organizations like ITU-T and networking vendors like Cisco, indicate that one-way latency should ideally be kept below 150 ms and jitter below 30 ms to prevent perceptible degradation of voice quality. Exceeding these thresholds can lead to noticeable delays, echo, and choppy audio, impacting user experience.

B≤ 100 ms Latency and ≤ 10 ms jitter

While these values (100 ms latency, 10 ms jitter) would provide excellent voice quality, they are stricter than the generally accepted maximum thresholds before quality issues arise.

C≤ 300 ms Latency and ≤ 60 ms jitter

These values (300 ms latency, 60 ms jitter) are significantly too high and would almost certainly result in very poor and unacceptable voice quality, characterized by severe delays and choppy audio.

D≤ 90 ms Latency and ≤ 30 ms jitter

While 90 ms latency is good, 30 ms jitter is generally accepted. However, 150 ms latency is the more widely recognized maximum for one-way latency before significant issues.

Concept tested: Voice over IP (VoIP) quality metrics (latency and jitter)

Source: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/ip_telephony_solutions/qoscaps/8_x/qoscaps8x.html

Topics

#Voice quality#Latency#Jitter#QoS thresholds

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