A network administrator is configuring a switch to use Cisco ISE for 802.1X. An endpoint is failing authentication and is unable to access the network. Where should the administrator begin troubleshoo

The correct answer is D. RADIUS Live Logs. How To Troubleshoot ISE Failed Authentications & Authorizations Check the ISE Live Logs Login to the primary ISE Policy Administration Node (PAN). Go to Operations > RADIUS > Live Logs (Optional) If the event is not present in the RADIUS Live Logs, go to Operations > Reports > Re

Submitted by sofia.br· Mar 30, 2026Secure Network Access, Visibility, and Enforcement

Question

A network administrator is configuring a switch to use Cisco ISE for 802.1X. An endpoint is failing authentication and is unable to access the network. Where should the administrator begin troubleshooting to verify the authentication details?

Options

AAdaptive Network Control Policy List
BContext Visibility
CAccounting Reports
DRADIUS Live Logs

How the community answered

(23 responses)

A
4% (1)
B
13% (3)
C
9% (2)
D
74% (17)

Explanation

How To Troubleshoot ISE Failed Authentications & Authorizations Check the ISE Live Logs Login to the primary ISE Policy Administration Node (PAN). Go to Operations > RADIUS > Live Logs (Optional) If the event is not present in the RADIUS Live Logs, go to Operations > Reports > Reports > Endpoints and Users > RADIUS Authentications Check for Any Failed Authentication Attempts in the Log failedauthentications-amp/ta-p/3630960

Topics

#Cisco ISE#802.1X authentication#Authentication troubleshooting#RADIUS logs

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