Consider the exhibit. A site is using 5 digit extensions for internal calling. The voicemail pilot number is 40000. Calls to extension 75000 hear the Unity Opening Greeting instead of the subscriber's greeting when forwarded to Unity. What is the probable cause?

Question

Consider the exhibit. A site is using 5 digit extensions for internal calling. The voicemail pilot number is 40000. Calls to extension 75000 hear the Unity Opening Greeting instead of the subscriber's greeting when forwarded to Unity. What is the probable cause?

Accepted Answer

A. The Voice Mail Box Mask in CallManager is set to 40000 instead of XXXXX.

Answer

B. The call CUGA routing rule Attempt Forward to Greeting does not exist.

Answer

C. Extension 75000 has not been defined in Unity.

Answer

D. A greeting has not been recorded for mailbox 75000.

Consider the exhibit. A site is using 5 digit extensions for internal calling. The voicemail pilot number is 40000. Calls to extension 75000 hear the Unity Opening Greeting instead of the…

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