Users are complaining that the music on hold marketing files for this month are not being played when users are placed on hold. Which three of these do you need to verify? (Choose three.)

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A. the IP voice media streaming application has been stopped and restarted D. the new music files are in the correct format to be used with Cisco Unified Communications Manager E. the location of the new music files is what the MoH server expects

Answer

B. a new directory has been created for the new media files

Answer

C. users have selected the correct MoH files for customer calls

Users are complaining that the music on hold marketing files for this month are not being played when users are placed on hold. Which three of these do you need to verify? (Choose three.)

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