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350-030 · Question #111

Bob's Bicycles is configuring Unity as an Auto Attendant. The requirements are for outside callers to hear a prompt saying "Press 1 for Sales, Press 2 for Service, Press 3 for News and Events". If…

The correct answer is B. 8. Cisco 350-030 Exam

Network Services

Question

Bob's Bicycles is configuring Unity as an Auto Attendant. The requirements are for outside callers to hear a prompt saying "Press 1 for Sales, Press 2 for Service, Press 3 for News and Events". If they Press 1, they reach a submenu where they are prompted to "Press 1 for Bike Sales, Press 2 for Accessories". If they Press 1, Unity should list the 4 sales people and allow the caller to choose. If they press 2 from the initial prompt they reach a submenu where they are prompted to "Press 1 to schedule an appointment or Press 2 to check the status of your repair". At anytime the caller should be able to press 0 and be transferred to the Operator. What is the minimum number of Call Handlers required?

Options

  • A7
  • B8
  • C9
  • D10
  • E11

How the community answered

(23 responses)
  • B
    74% (17)
  • C
    9% (2)
  • D
    4% (1)
  • E
    13% (3)

Explanation

Cisco 350-030 Exam

Topics

#Unity Auto Attendant#conversation nodes#IVR design#call routing

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