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33810X · Question #50
33810X Question #50: Real Exam Question with Answer & Explanation
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Question
A sales representative is preparing for a customer presentation with market trends for Avaya Aura® Contact Center administration tools and applications. Which two market trends should be Included? (Choose two.)
Options
- AEngaging customers on their terms
- BCustomers initiating calls into the Contact Center by telephone only
- CEvolution of the Contact Center agent
- DContact Center data gathered from generic reports only
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