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3313 · Question #55
3313 Question #55: Real Exam Question with Answer & Explanation
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Question
Which Contact Center Multimedia utility is used to view multimedia contacts listed by the type of contact (e.g. Email, IM, Outbound, Web Chat, and etc.)?
Options
- AThe call is disconnected and you must refresh the Real-Time Display Report.
- BThe call is removed from the utility and from the Real Time Display Report.
- CThe call is removed from the utility but will remain on the Real-Time Display Report
- DThe call is removed from the Real-Time Display Report and the call is disconnected.
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