A customer with Avaya Aura® Contact Center (AACC) has opened the Skillset View in the Contact Center Management component. Which task can be performed from this view?

The correct answer is A. Create a new skillsets.. Exam Questions, Study Guides, Practice Tests. Lead the way to help you pass any IT Certification exams, 100% Pass Guaranteed or Full Refund. Especially CiscoVendor: Avaya Exam Name: Avaya Aura® Contact Center Administration Exam Version: 20.101 VMware, Juniper, Check Point, LPI,

System Troubleshooting and Administration

Question

Options

ACreate a new skillsets.
BDelete a supervisor.
CAdd a skillset to a script.
DSchedule an Agent to Skillset assignment.

How the community answered

(56 responses)

A
71% (40)
B
4% (2)
C
16% (9)
D
9% (5)

Explanation

Exam Questions, Study Guides, Practice Tests. Lead the way to help you pass any IT Certification exams, 100% Pass Guaranteed or Full Refund. Especially CiscoVendor: Avaya Exam Name: Avaya Aura® Contact Center Administration Exam Version: 20.101 VMware, Juniper, Check Point, LPI, Nortel, EXIN and so on. Our Slogan: First Test, First Pass. Help you to pass any IT Certification exams at the first try. You can reach us at any of the email addresses listed below. Any problems about IT certification or our products, you could rely upon us, we will give you satisfactory answers in 24 hours.

Topics

#AACC#skillset management#Contact Center Management#agent skillset

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