Avaya
3308 · Question #44
An installer has just integrated Avaya Contact Recorder (ACR) R12 with the Element Manager module of Avaya WFO/Framework to use the Quality Monitoring (QM) feature. Which statement describes how the…
The correct answer is C. Check EQconnect Link status on QM. See the full explanation below for the reasoning.
Question
An installer has just integrated Avaya Contact Recorder (ACR) R12 with the Element Manager module of Avaya WFO/Framework to use the Quality Monitoring (QM) feature. Which statement describes how the Integration with QM component can be validated to be working?
Options
- ACheck the QM link status on the ACR webpage under recorder status.
- BCheck for updated configuration XML files in the EMA cache directory on ACR.
- CCheck EQconnect Link status on QM.
- DCheck IF connect Adapter status on QM.
How the community answered
(20 responses)- A5% (1)
- B10% (2)
- C85% (17)
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