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Avaya

3308 · Question #33

A customer would like to expand their Avaya Contact Recording solution with new channels. They are already close to the limit for a single physical recorder and would like to have all channels…

The correct answer is D. a QM server to take over the additional recording load. See the full explanation below for the reasoning.

Question

A customer would like to expand their Avaya Contact Recording solution with new channels. They are already close to the limit for a single physical recorder and would like to have all channels available for the Quality Monitoring (QM) server to access. Which solution would you suggest?

Options

  • Aa partitioned solution by adding on another totally independent recorder
  • Ba Master Slave topology with the slave/slaves recording the audio and video
  • Ca Central Reply server should be asked to the solution
  • Da QM server to take over the additional recording load

How the community answered

(23 responses)
  • A
    17% (4)
  • B
    9% (2)
  • C
    4% (1)
  • D
    70% (16)

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