Avaya
3308 · Question #107
A user created a new random business rule for an agent, and saved the rule as DS Random rule in the Test Rule folder. After a period of time the user noticed that the rule has not triggered. Which…
The correct answer is A. Make sure the rule is set to active C. Verify the Randomizer rule is saved E. Make sure that the user is added under selected agents. See the full explanation below for the reasoning.
Question
A user created a new random business rule for an agent, and saved the rule as DS Random rule in the Test Rule folder. After a period of time the user noticed that the rule has not triggered. Which three troubleshooting steps should the user follow to resolve this problem? (Choose three)
Options
- AMake sure the rule is set to active
- BVerify the Event rule is saved
- CVerify the Randomizer rule is saved
- DReboot the server
- EMake sure that the user is added under selected agents
How the community answered
(37 responses)- A81% (30)
- B5% (2)
- D14% (5)
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