A technician has carried some recording tests on Avaya Quality Monitoring, and found that there are no interactions from some of the agents. Which three configurations need to be verified on the Avaya Quality Monitoring to resolve this problem? (Choose three)

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B. Groups C. Business Rules D. Agent user configuration

Answer

A. Workplaces

Answer

E. Workstations

A technician has carried some recording tests on Avaya Quality Monitoring, and found that there are no interactions from some of the agents. Which three configurations need to be verified on the Avaya

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