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3305 · Question #54
3305 Question #54: Real Exam Question with Answer & Explanation
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Question
Which Intelligent Customer Routing (ICR) component load balancing routing requests across multiple ICR Cores?
Options
- Athe ACR call Control application (CCA)
- Bthe ICR Pluggable Data Connector (PDC)
- Cthe ICR Core
- Dthe Self Service Application (SSA)
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