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3302 · Question #69

The customer has requested that you integrate Avaya Contact Center Control Manager (ACCCM) with Avaya Quality Monitoring (QM). You believe that you have completed all steps of the Integration but…

The correct answer is B. The Switch Number was not configured with the SYS_DEVICE_PKvalue obtained from the QM database. See the full explanation below for the reasoning.

Question

The customer has requested that you integrate Avaya Contact Center Control Manager (ACCCM) with Avaya Quality Monitoring (QM). You believe that you have completed all steps of the Integration but the Integration is not working. Which statement describes the cause of this problem? Avaya 3302 Exam

Options

  • AThe Database Port is setto 1433.
  • BThe Switch Number was not configured with the SYS_DEVICE_PKvalue obtained from the QM database.
  • CThe Web Service URL was not configured correctly.
  • DThe login ID for the Web Service was not configured correctly.

How the community answered

(56 responses)
  • A
    4% (2)
  • B
    71% (40)
  • C
    16% (9)
  • D
    9% (5)

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