Avaya
3203 · Question #29
The customer wants to access their voicemail through their email client. They have set up then email client with an IMAP connection to their message store. You have verified the client configuration…
The correct answer is B. The user's Class of Service does not allow access via IMAP. See the full explanation below for the reasoning.
Question
The customer wants to access their voicemail through their email client. They have set up then email client with an IMAP connection to their message store. You have verified the client configuration but no one can see their voicemail in the mailbox. What is a reason for this problem?
Options
- AAvaya Aura Messaging can only be accessed using the Microsoft Outlook form in Microsoft
- BThe user's Class of Service does not allow access via IMAP.
- CThe IMAP port is being blocked by the firewall.
- DThe voicemails have been listened to via the telephone user interface (TUI) and will not show in
How the community answered
(30 responses)- A3% (1)
- B70% (21)
- C10% (3)
- D17% (5)
Community Discussion
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