Avaya
3203 · Question #22
A customer has reported that an employee attempted to send a voice message to the entire Marketing team, but was unsuccessful, the customer reports I hot they successfully send messages to the team…
The correct answer is B. The employee's Class of Service (CoS) does not allow messages to he sent using the. See the full explanation below for the reasoning.
Question
A customer has reported that an employee attempted to send a voice message to the entire Marketing team, but was unsuccessful, the customer reports I hot they successfully send messages to the team regularly. Why is this particular employee having problems?
Options
- AThe employee is not a member of the Marketing Enhanced List.
- BThe employee's Class of Service (CoS) does not allow messages to he sent using the
- COnly the owner of the list is allowed to send messages using the Enhanced list; the employee
- DOnly "Executive" CoS is allowed to send messages using the Enhanced list.
How the community answered
(34 responses)- A15% (5)
- B76% (26)
- C6% (2)
- D3% (1)
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