Avaya
3200 · Question #37
A customer is running a four Messaging Application Server (MAS) system with a tracing server. The tracing server is not part of the voice mail domain. While researching an issue on call processing…
The correct answer is A. Open up VMSC and check the configuration for the report/tracing server, then check to see if B. Navigate to c:\program files\avaya modular messaging\tracing and remove the ophist.mt file. See the full explanation below for the reasoning.
Question
A customer is running a four Messaging Application Server (MAS) system with a tracing server. The tracing server is not part of the voice mail domain. While researching an issue on call processing, the Operational History Viewer cannot be opened. Which two actions must be taken to resolve this problem? (Choose two.)
Options
- AOpen up VMSC and check the configuration for the report/tracing server, then check to see if
- BNavigate to c:\program files\avaya modular messaging\tracing and remove the ophist.mt file.
- CConfigure the Operation History viewer to use the Operation History database.
- DEnsure the tracing server is on the same MAS as the Mailbox Monitor, Message Waiting
How the community answered
(23 responses)- A83% (19)
- C13% (3)
- D4% (1)
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