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Avaya

3200 · Question #22

A customer is reporting a delay in receiving messages with their system. They have a 2 Messaging Application Server (MAS) and a Message Storage Server (MSS). The user did not have any messages when…

The correct answer is C. Review the Subscriber Activity log under Logs on the Message Store. See the full explanation below for the reasoning.

Question

A customer is reporting a delay in receiving messages with their system. They have a 2 Messaging Application Server (MAS) and a Message Storage Server (MSS). The user did not have any messages when leaving for the day. The next morning the message waiting indicator was on, and the message was from a client that called the day before. Which reports should be reviewed to troubleshoot this Issue?

Options

  • AUnder Programs>Avaya Modular Messaging>Reporting Tools run the System Usage and U
  • BReview the Administration History under Logs on the Message Store.
  • CReview the Subscriber Activity log under Logs on the Message Store.
  • DReview the Server Event log under Logs on the Message Store.

How the community answered

(25 responses)
  • A
    4% (1)
  • B
    12% (3)
  • C
    80% (20)
  • D
    4% (1)

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