312-50V13 Question #25: Real Exam Question with Answer & Explanation

Question

Bob received this text message on his mobile phone: "Hello, this is Scott Smelby from the Yahoo Bank. Kindly contact me for a vital transaction on: [email protected]". Which statement below is true?

Options

• AThis is a scam as everybody can get a @yahoo address, not the Yahoo customer service
• BThis is a scam because Bob does not know Scott.
• CBob should write to [email protected] to verify the identity of Scott.
• DThis is probably a legitimate message as it comes from a respectable organization.

Explanation

The text message is a scam because using a generic @yahoo.com email address for official bank communication is highly unprofessional and a common characteristic of phishing attempts.

Common mistakes.

• B. While not knowing the sender is a red flag, the primary and more definitive indicator of a scam in this context is the illegitimate email address domain for a purported bank official.
• C. Responding to a suspicious email or contacting the sender directly is dangerous, as it confirms your email is active and could lead to further scam attempts or information harvesting.
• D. This is definitively not a legitimate message due to the fake bank name and the generic email address.

Concept tested. Recognizing phishing/scam attempts

Reference. https://learn.microsoft.com/en-us/microsoft-365/security/office-365-security/anti-phishing-policies-about?view=o365-worldwide

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