312-50V13 · Question #25
Bob received this text message on his mobile phone: "Hello, this is Scott Smelby from the Yahoo Bank. Kindly contact me for a vital transaction on: [email protected]". Which statement below is tru
The correct answer is A. This is a scam as everybody can get a @yahoo address, not the Yahoo customer service. The text message is a scam because using a generic @yahoo.com email address for official bank communication is highly unprofessional and a common characteristic of phishing attempts.
Question
Options
- AThis is a scam as everybody can get a @yahoo address, not the Yahoo customer service
- BThis is a scam because Bob does not know Scott.
- CBob should write to [email protected] to verify the identity of Scott.
- DThis is probably a legitimate message as it comes from a respectable organization.
How the community answered
(28 responses)- A93% (26)
- B4% (1)
- D4% (1)
Why each option
The text message is a scam because using a generic `@yahoo.com` email address for official bank communication is highly unprofessional and a common characteristic of phishing attempts.
Official banking institutions, like 'Yahoo Bank' (which doesn't exist, a red flag itself), would never use a generic public email address like `@yahoo.com` for vital transactions, instead using an email address with their corporate domain. This is a classic indicator of a phishing or scam attempt.
While not knowing the sender is a red flag, the primary and more definitive indicator of a scam in this context is the illegitimate email address domain for a purported bank official.
Responding to a suspicious email or contacting the sender directly is dangerous, as it confirms your email is active and could lead to further scam attempts or information harvesting.
This is definitively not a legitimate message due to the fake bank name and the generic email address.
Concept tested: Recognizing phishing/scam attempts
Source: https://learn.microsoft.com/en-us/microsoft-365/security/office-365-security/anti-phishing-policies-about?view=o365-worldwide
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