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EC-Council

312-50V12 · Question #87

Heather's company has decided to use a new customer relationship management tool. After performing the appropriate research, they decided to purchase a subscription to a cloud-hosted solution. The onl

The correct answer is B. SaaS. In a SaaS model, the software application is hosted on the cloud provider's infrastructure, and the provider is responsible for managing the underlying hardware, operating system, and software. The user accesses the software through a web browser or an application, and the provid

Submitted by andreas_gr· Mar 4, 2026Cloud Computing

Question

Heather's company has decided to use a new customer relationship management tool. After performing the appropriate research, they decided to purchase a subscription to a cloud-hosted solution. The only administrative task that Heather will need to perform is the management of user accounts. The provider will take care of the hardware, operating system, and software administration including patching and monitoring. Which of the following is this type of solution?

Options

  • AIaaS
  • BSaaS
  • CPaaS
  • DCaaS

How the community answered

(59 responses)
  • A
    5% (3)
  • B
    93% (55)
  • C
    2% (1)

Explanation

In a SaaS model, the software application is hosted on the cloud provider's infrastructure, and the provider is responsible for managing the underlying hardware, operating system, and software. The user accesses the software through a web browser or an application, and the provider is responsible for patching, updating, and monitoring the application. In this scenario, the customer relationship management tool is hosted on the cloud provider's infrastructure, and Heather's company is only responsible for managing user accounts. IaaS (Infrastructure as a Service) provides access to virtualized computing resources over the internet, PaaS (Platform as a Service) provides a platform for developers to build and deploy applications, and CaaS (Containers as a Service) provides a container-based platform for deploying and managing

Topics

#Cloud computing#SaaS#Cloud service models#Shared responsibility model

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