Upon establishing his new startup, Tom hired a cloud service provider (CSP) but was dissatisfied with their service and wanted to move to another CSP. What part of the contract might prevent him from

Virtualization is a technology that abstracts computing resources from hardware and is not a contract clause that restricts provider switching.

Lock-in in a cloud contract refers to conditions - such as proprietary data formats, APIs, or contractual obligations - that make it difficult or costly for a customer to switch to another CSP. This dependency can be technical, financial, or legal in nature and is a recognized risk in cloud service agreements. Reviewing and negotiating lock-in clauses before signing a CSP contract is a standard cloud governance practice.

Lock-down is a security term referring to restricting system access or hardening a configuration, and is not a standard cloud contract provision governing CSP migration.

Lock-up is not a recognized or standard term in cloud service contracts related to provider portability or migration restrictions.