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304 · Question #22

When analyzing collected data to determine the root cause of a problem in BIG-IP APM, what should be compared to identify discrepancies?

The correct answer is A. Expected vs. actual behaviors. Comparing expected vs. actual behaviors is the foundation of root cause analysis - you define what the system should do, observe what it actually does, and the gap between them points directly to the fault. In BIG-IP APM troubleshooting, this means examining logs, session…

Section 5: Troubleshoot APM

Question

When analyzing collected data to determine the root cause of a problem in BIG-IP APM, what should be compared to identify discrepancies?

Options

  • AExpected vs. actual behaviors
  • BNumber of concurrent users vs. licensed users
  • CTotal session count vs. session timeout settings
  • DApplication response times vs. user access times

How the community answered

(38 responses)
  • A
    79% (30)
  • B
    3% (1)
  • C
    5% (2)
  • D
    13% (5)

Explanation

Comparing expected vs. actual behaviors is the foundation of root cause analysis - you define what the system should do, observe what it actually does, and the gap between them points directly to the fault. In BIG-IP APM troubleshooting, this means examining logs, session variables, policy results, and access reports to find where behavior deviates from your intended configuration. Options B, C, and D describe metrics that might indicate a problem exists (capacity limits, timeouts, latency), but they don't constitute a root cause analysis framework - they're symptoms, not a diagnostic method. Memory tip: Think "Expected vs. Actual = E.A. = Evidence Analysis" - root cause analysis is always about closing the gap between what should happen and what did happen.

Topics

#Root Cause Analysis#Troubleshooting Methodology#Behavior Comparison#APM Diagnostics

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