301B Question #60: Real Exam Question with Answer & Explanation

There are three servers in the pool: 172.16.20.1, 172.16.20.2, and 172.16.20.3, with the virtual IP address 10.0.20.88. A user CANNOT connect to an HTTP application. To understand the problem and find a solution, the LTM Specialist runs two concurrent traces on the LTM device, with the following results: Trace on client side: tcpdump: verbose output suppressed, use -v or -vv for full protocol decode listening on 0.0, link-type EN10MB (Ethernet), capture size 96 bytes 22:22:07.423759 IP 172.16.20.100.53875 > 10.0.20.88.80: S 998346084:998346084(0) win 5840 <mss 1460,sackOK,timestamp 67942058 0,nop,wscale 4> 22:22:10.824036 IP 10.0.20.88.80 > 172.16.20.100.53875: S 4671780:4671780(0) ack 998346085 win 4380 <mss 1460,nop,wscale 0,nop,nop,timestamp 2392362490 67942058,sackOK,eol> 22:22:10.824776 IP 172.16.20.100.53875 > 10.0.20.88.80: . ack 1 win 365 <nop,nop,timestamp 67942058 2392362490> 22:22:07.423790 IP 172.16.20.100.53875 > 10.0.20.88.80: P 1:149(148) ack 1 win 365 <nop,nop,timestamp 67942058 2392362490> 22:22:07.424891 IP 10.0.20.88.80 > 172.16.20.100.53875: . ack 149 win 4528 <nop,nop,timestamp 2392362491 67942058> 22:22:12.863850 IP 10.0.20.88.80 > 172.16.20.100.53875: R 1:1(0) ack 149 win 4528 6 packets captured 6 packets received by filter 0 packets dropped by kernel Trace on server side: tcpdump: verbose output suppressed, use -v or -vv for full protocol decode listening on internal, link-type EN10MB (Ethernet), capture size 96 bytes 22:22:07.424881 IP 172.16.20.100.53875 > 172.16.20.2.80: S 51116678:51116678(0) win 4380 <mss 1460,nop,wscale 0,nop,nop,timestamp 2392362491 67942058,eol> 22:22:08.424893 IP 172.16.20.100.53875 > 172.16.20.2.80: S 51116678:51116678(0) win 4380 <mss 1460,nop,wscale 0,nop,nop,timestamp 2392362491 67942058,eol> 22:22:09.625082 IP 172.16.20.100.53875 > 172.16.20.2.80: S 51116678:51116678(0) win 4380 <mss 1460,nop,wscale 0,nop,nop,timestamp 2392362491 67942058,eol> 22:22:10.824194 IP 172.16.20.100.53875 > 172.16.20.2.80: S 51116678:51116678(0) win 4380 <mss 1460,nop,wscale 0,nop,nop,timestamp 2392362491 67942058,eol> 4 packets captured 4 packets received by filter 0 packets dropped by kernel What should the LTM Specialist do to solve the problem?