Avaya
3000 · Question #98
3000 Question #98: Real Exam Question with Answer & Explanation
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Question
A company just added another hunt group called Sales with several IP phone users as members of the hunt group. All incoming calls go to the day time auto attendant in VoiceMail Pro called DayA A . Incoming calls are starting to have problems with transfers within VoiceMail Pro. When creating a case with Avaya Support, what information should be gathered?
Options
- AProvide Avaya with hardware platform and version of code, monitor trace, and description of
- BProvide Avaya with debugview trace, monitor trace, latest configuration, and detailed
- CProvide Avaya with voicemail call flow database, debugview trace, latest configuration, monitor
- DProvide Avaya with voicemail call flow database, detailed description of the issue, latest
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