Avaya
3000 · Question #85
The Customer Call Reporter (CCR) installation is now completed, but a user with the name "Agent1" is not showing on the CCR Web page. What should you check?
The correct answer is C. Go to Supervisor Settings in Manager and enable Agent1 to be a CCR agent. See the full explanation below for the reasoning.
Question
The Customer Call Reporter (CCR) installation is now completed, but a user with the name "Agent1" is not showing on the CCR Web page. What should you check?
Options
- AGo to CCR and check on Supervisor Settings and enable Agent1 as a CCR agent.
- B"Agent1" cannot be used as a name for a CCR agent.
- CGo to Supervisor Settings in Manager and enable Agent1 to be a CCR agent.
- DGo to CCR, log-in as Administrator, and enable Agent1 as a CCR agent.
How the community answered
(14 responses)- A7% (1)
- B7% (1)
- C86% (12)
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