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300-835 · Question #76
300-835 Question #76: Real Exam Question with Answer & Explanation
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Unified Communications
Question
Which two use cases can be accomplished using the Finesse JavaScript library? (Choose two.)
Options
- AIntegrate customer relationship management capabilities into the Finesse agent desktop.
- BBuild a custom browser-based agent desktop.
- CBuild a Finesse gadget to add quick dial to the Finesse agent desktop.
- DBuild a Finesse gadget to create new agents on the Finesse system.
- EBuild a Finesse gadget to configure Finesse log levels for the Finesse administrator console.
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Topics
#Cisco Finesse#Finesse JavaScript Library#Agent Desktop Customization#Contact Center Integration