300-835 · Question #18
Drag and drop the code snippets to create a valid AXL API <addUCService> request. Not all options are used.
The options field in your question is empty ({}), so no code snippets were provided. I'll explain the <addUCService> AXL API request from first principles so you can apply the knowledge regardless of which snippets appear on the actual exam. --- Overview: What is <addUCService>?
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Explanation
The options field in your question is empty ({}), so no code snippets were provided. I'll explain the <addUCService> AXL API request from first principles so you can apply the knowledge regardless of which snippets appear on the actual exam.
Overview: What is <addUCService>?
The Cisco AXL (Administrative XML) API is a SOAP-based web service used to programmatically configure Cisco Unified Communications Manager (CUCM). The <addUCService> operation creates a UC Service - a reusable pointer to a UC resource (like Voicemail, IM & Presence, CTI, etc.) that can be assigned to a Service Profile and then provisioned to phones/users.
Valid Request Structure
<?xml version="1.0" encoding="UTF-8"?>
<soapenv:Envelope
xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/"
xmlns:ns="http://www.cisco.com/AXL/API/14.0">
<soapenv:Header/>
<soapenv:Body>
<ns:addUCService>
<ucService>
<name>MyVoicemailService</name>
<serviceType>Voicemail</serviceType>
<hostnameorip>192.168.1.50</hostnameorip>
<port>443</port>
<protocol>HTTPS</protocol>
</ucService>
</ns:addUCService>
</soapenv:Body>
</soapenv:Envelope>
Step-by-Step Explanation
1. SOAP Envelope + Namespace Declaration
<soapenv:Envelope
xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/"
xmlns:ns="http://www.cisco.com/AXL/API/14.0">
Why: AXL uses SOAP over HTTPS. The soapenv namespace wraps the message per the SOAP 1.1 spec. The ns namespace must match your CUCM version (e.g., 14.0, 12.5). A mismatch causes a schema validation error or silent failure.
If skipped: The server cannot parse the request - it won't know this is an AXL call.
2. Empty <soapenv:Header/>
Why: SOAP requires a Header element even when unused. Authentication in AXL is handled via HTTP Basic Auth headers at the transport layer, not inside the SOAP header.
If skipped: Malformed SOAP envelope - likely a parse error.
3. <soapenv:Body> wrapping <ns:addUCService>
Why: The Body contains the actual operation. The operation element must be namespace-prefixed (ns:addUCService) to bind it to the AXL schema.
If skipped or un-prefixed: CUCM returns a fault - operation not recognized.
4. <ucService> container
Why: AXL wraps the object being created in a typed element. This is the data transfer object (DTO) pattern AXL uses consistently across all add* operations.
If skipped: Schema violation - the server expects a child element named ucService.
5. Required fields inside <ucService>
| Field | Purpose |
|---|---|
<name> | Unique identifier within CUCM |
<serviceType> | Tells CUCM what kind of service (Voicemail, CTI, IM and Presence, etc.) |
<hostnameorip> | The server CUCM will reach |
<port> | Connection port (e.g., 443 for HTTPS) |
<protocol> | HTTP or HTTPS |
If serviceType is wrong or missing: CUCM either rejects the request or creates a mis-typed service that won't work with service profiles.
What Would Go Wrong Out of Order
- Namespace before operation name is mandatory - you can't reference
ns:addUCServicewithout first declaringxmlns:ns. <ucService>before its children - XML is document-order dependent; children must be nested, not siblings.- Body before Header - violates SOAP spec ordering; some parsers are strict about this.
Memory Tip
Think of AXL requests as a Russian nesting doll:
Envelope
└─ Header (empty, but required)
└─ Body
└─ Operation (ns:addUCService)
└─ Object (ucService)
└─ Fields (name, serviceType, host, port, protocol)
Every AXL add* call follows this same pattern - only the operation name and field names change.
If you can share the actual code snippet options from the question, I can give you a precise drag-and-drop ordering.
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