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300-820 · Question #232

Refer to exhibit. An administrator is troubleshooting failures with Jabber logins over Mobile and Remote Access. The Cisco UCM server added to the Expressway-C is not configured to issue…

The correct answer is C. Set Authorize by OAuth token with refresh to Off. The option "Authorize by OAuth token with refresh" should be set to Off when the Cisco UCM is not configured to issue self-describing tokens. If this setting remains On, Expressway-C will expect token-based authentication, causing Jabber logins to fail. Disabling it ensures the…

Mobile and Remote Access

Question

Refer to exhibit. An administrator is troubleshooting failures with Jabber logins over Mobile and Remote Access. The Cisco UCM server added to the Expressway-C is not configured to issue self-describing authorization tokens to Mobile and Remote Access clients. Which configuration change must be made on the Expressway-C to resolve the login failures?

Exhibit

300-820 question #232 exhibit

Options

  • ASet the Authentication path to Off.
  • BSet Authorize by user credential to Off.
  • CSet Authorize by OAuth token with refresh to Off.
  • DSet Check for internal authentication availability to Yes.

How the community answered

(31 responses)
  • A
    3% (1)
  • B
    3% (1)
  • C
    84% (26)
  • D
    10% (3)

Explanation

The option "Authorize by OAuth token with refresh" should be set to Off when the Cisco UCM is not configured to issue self-describing tokens. If this setting remains On, Expressway-C will expect token-based authentication, causing Jabber logins to fail. Disabling it ensures the system falls back to basic UCM/LDAP authentication, which matches the current environment.

Topics

#Mobile and Remote Access#Expressway-C configuration#Jabber authentication#OAuth tokens

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