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300-820 · Question #168

An Expressway pairs deployed for Mobile and Remote Access. An administrator installs a new server certificate on the Expressway-E. After installing the new certificate, the UC Traversal zone between…

The correct answer is B. registration domain, "example.com" or "collab-edge.example.com". For Jabber Mobile and Remote Access (MRA) clients to successfully connect and validate the Expressway-E server certificate, the certificate must contain the registration domain or the 'collab-edge' subdomain (e.g., 'collab-edge.example.com') as a Subject Alternate Name (SAN)…

Mobile and Remote Access

Question

An Expressway pairs deployed for Mobile and Remote Access. An administrator installs a new server certificate on the Expressway-E. After installing the new certificate, the UC Traversal zone between Expressway-C and Expressway-E is active. Still, Jabber Mobile and Remote Access clients cannot log in over the Expressway. The certificate Common Name is the FQDN of Expressway-E, "expe01 example.com", and the certificate contains no additional names. Which Subject Alternate Name must be added to the certificate to allow Jabber Mobile and Remote Access clients to log in successfully?

Options

  • AFQDN of the Expressway-C, "expc01.example.local"
  • Bregistration domain, "example.com" or "collab-edge.example.com"
  • CCisco UCM cluster FQDN, "cucmcluster.example.local"
  • DFQDN of the Expressway-E, "expe01.example.com"

How the community answered

(19 responses)
  • A
    5% (1)
  • B
    74% (14)
  • C
    5% (1)
  • D
    16% (3)

Explanation

For Jabber Mobile and Remote Access (MRA) clients to successfully connect and validate the Expressway-E server certificate, the certificate must contain the registration domain or the 'collab-edge' subdomain (e.g., 'collab-edge.example.com') as a Subject Alternate Name (SAN). This is because the external DNS SRV record used by Jabber for MRA discovery is '_collab-edge._tls.<domain>', which resolves to the Expressway-E FQDN. When the Jabber client connects, it verifies the server certificate against the hostname it used for discovery. If the certificate only contains the Expressway-E's own FQDN as the CN with no SANs, the certificate validation fails for the collab-edge service name, preventing client login. Adding the registration domain or collab-edge hostname as a SAN resolves this mismatch.

Topics

#Expressway Certificates#Mobile and Remote Access (MRA)#Subject Alternate Name (SAN)#Jabber MRA Login

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