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300-725 · Question #6

A network administrator noticed that all traffic that is redirected to the Cisco WSA from the Cisco ASA firewall cannot get to the Internet in a Transparent proxy environment using WCCP. Which trouble

The correct answer is D. Check WCCP logs in debug mode. In a Cisco WSA transparent proxy environment using WCCP, enabling debug-level WCCP logging on the CLI is the correct first step to diagnose communication failures between the ASA and WSA.

WCCP

Question

A network administrator noticed that all traffic that is redirected to the Cisco WSA from the Cisco ASA firewall cannot get to the Internet in a Transparent proxy environment using WCCP. Which troubleshooting action must be taken on the CLI to make sure that WCCP communication is not failing?

Options

  • ADisable WCCP to see if the WCCP service is causing the issue
  • BExplicitly point the browser to the proxy
  • CPing the WCCP device
  • DCheck WCCP logs in debug mode

How the community answered

(55 responses)
  • A
    7% (4)
  • B
    4% (2)
  • C
    18% (10)
  • D
    71% (39)

Why each option

In a Cisco WSA transparent proxy environment using WCCP, enabling debug-level WCCP logging on the CLI is the correct first step to diagnose communication failures between the ASA and WSA.

ADisable WCCP to see if the WCCP service is causing the issue

Disabling WCCP removes the redirection service entirely and does not provide diagnostic information about why communication is failing.

BExplicitly point the browser to the proxy

Explicitly pointing the browser to the proxy bypasses WCCP transparent redirection altogether and does not resolve or diagnose the underlying WCCP communication issue.

CPing the WCCP device

Pinging the WCCP device only verifies basic IP reachability and does not confirm whether WCCP service negotiation or packet redirection is functioning correctly.

DCheck WCCP logs in debug modeCorrect

Checking WCCP logs in debug mode via the CLI provides detailed information about WCCP negotiation, redirection assignments, and communication errors between the ASA and WSA. This level of logging reveals whether the WCCP service group is properly established, whether packets are being redirected correctly, and where the communication breakdown is occurring. It is the most direct and informative troubleshooting step for WCCP-specific failures.

Concept tested: WCCP transparent proxy troubleshooting via debug logs

Source: https://www.cisco.com/c/en/us/support/docs/security/web-security-appliance/117940-technote-wsa-00.html

Topics

#WCCP#Troubleshooting#Transparent Proxy#CLI

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