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300-710 · Question #388

An engineer must export a packet capture from Cisco Secure Firewall Management Center to assist in troubleshooting an issue on a Secure Firewall Threat Defense device. When the engineer navigates to…

The correct answer is C. Enable HTTPS in the device platform policy. The 403: Forbidden error indicates that the HTTPS server on the Secure Firewall Threat Defense (FTD) device is not properly configured or enabled, preventing access to the requested PCAP file. To resolve this, the engineer must enable the HTTPS service in the device platform…

Management and Troubleshooting

Question

An engineer must export a packet capture from Cisco Secure Firewall Management Center to assist in troubleshooting an issue on a Secure Firewall Threat Defense device. When the engineer navigates to the URL for Secure Firewall Management Center at:

https:///capture/CAPI/pcap/sample.pcap The engineer receives a 403: Forbidden error instead of being provided with the PCAP file. Which action resolves the issue?

Options

  • ADisable the proxy setting on the client browser.
  • BDisable the HTTPS server and use HTTP.
  • CEnable HTTPS in the device platform policy.
  • DEnable the proxy setting in the device platform policy.

How the community answered

(42 responses)
  • A
    14% (6)
  • B
    10% (4)
  • C
    71% (30)
  • D
    5% (2)

Explanation

The 403: Forbidden error indicates that the HTTPS server on the Secure Firewall Threat Defense (FTD) device is not properly configured or enabled, preventing access to the requested PCAP file. To resolve this, the engineer must enable the HTTPS service in the device platform policy applied to the FTD device in Cisco Secure Firewall Management Center (FMC). This allows the FTD to serve HTTPS requests, including access to PCAP files.

Topics

#Packet Capture Export#FMC Troubleshooting#Platform Policy#HTTPS Configuration

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