300-710 · Question #148
A network administrator is configuring Snort inspection policies and is seeing failed deployment messages in Cisco FMC. What information should the administrator generate for Cisco TAC to help…
The correct answer is C. A "troubleshoot" file for the Cisco FMC. When deployment failures occur in Cisco FMC, the issue originates from the FMC's policy compilation and push process. The correct artifact to generate for Cisco TAC is a Troubleshoot file from the Cisco FMC itself - this file bundles FMC logs, deployment logs, policy…
Question
A network administrator is configuring Snort inspection policies and is seeing failed deployment messages in Cisco FMC. What information should the administrator generate for Cisco TAC to help troubleshoot?
Options
- AA "show tech" file for the device in question.
- BA "troubleshoot" file for the device in question.
- CA "troubleshoot" file for the Cisco FMC.
- DA "show tech" for the Cisco FMC.
How the community answered
(22 responses)- A5% (1)
- B5% (1)
- C77% (17)
- D14% (3)
Explanation
When deployment failures occur in Cisco FMC, the issue originates from the FMC's policy compilation and push process. The correct artifact to generate for Cisco TAC is a Troubleshoot file from the Cisco FMC itself - this file bundles FMC logs, deployment logs, policy configuration details, and system diagnostics that TAC needs to diagnose why the deployment failed. A 'show tech' is a CLI command used on Cisco IOS/ASA/FTD devices to capture hardware and interface state, which is not relevant to FMC deployment policy failures. Generating a troubleshoot file from the managed device (answer B) would be appropriate for device-specific issues, not FMC deployment process failures.
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