300-415 · Question #233
Refer to the exhibit. A WAN Edge device may recently added to vManage, but a control connection could not be established. Which action resolve this issue?
The correct answer is D. Send the serial number to vBond from the vManage controller. If a WAN Edge device fails to establish a control connection after being added to vManage, sending its serial number from vManage to vBond can resolve the issue by ensuring vBond has the necessary authentication information.
Question
Options
- ARectify the Root CA certificate mismatch on WAN Edge devices.
- BResolve the ZTP reachability and rectify smart account credentials issue.
- CInstall the bootstrap code on WAN Edge and check for CSR.
- DSend the serial number to vBond from the vManage controller.
How the community answered
(13 responses)- A8% (1)
- B15% (2)
- C8% (1)
- D69% (9)
Why each option
If a WAN Edge device fails to establish a control connection after being added to vManage, sending its serial number from vManage to vBond can resolve the issue by ensuring vBond has the necessary authentication information.
A Root CA certificate mismatch would prevent TLS/DTLS tunnel establishment due to trust issues, but the primary action for a newly added device failing to connect often involves serial number synchronization with vBond first.
ZTP issues and smart account credentials are typically relevant during initial automated provisioning, not usually the direct cause of a control connection failure after the device has already been added to vManage.
Installing bootstrap code is part of the initial device bring-up to join the fabric, and checking for CSR (Certificate Signing Request) is part of certificate enrollment, which often follows successful initial connectivity, not the direct solution for a serial number-related connection problem.
When a WAN Edge device is added to vManage, its serial number is registered for authentication. For the WAN Edge to successfully establish a control connection, vBond must also be aware of this serial number to validate the device. Sending the serial number to vBond from vManage ensures this critical synchronization, allowing the control connection to form.
Concept tested: SD-WAN WAN Edge onboarding troubleshooting
Source: https://www.cisco.com/c/en/us/td/docs/routers/sdwan/configuration/sdwan-xe-gs-book/install-upgrade-wan-edge.html
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