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300-215 · Question #84

A cybersecurity analyst is investigating a case where an unknown service is causing high CPU usage on a Windows server. The analyst must identify the service, investigate its source, and analyze its…

The correct answer is B. Process Explorer from the Sysinternals Suite to monitor and examine active processes. Explanation Process Explorer from the Sysinternals Suite is the ideal tool here because it provides a real-time, detailed view of active processes, including CPU usage, parent-child process relationships, DLL dependencies, and file paths - making it perfect for identifying a…

Submitted by fernanda_arg· Mar 6, 2026Troubleshoot vRealize Operations Manager

Question

A cybersecurity analyst is investigating a case where an unknown service is causing high CPU usage on a Windows server. The analyst must identify the service, investigate its source, and analyze its behavior to determine if it is malicious. Which tool should the analyst use to effectively address this issue?

Options

  • AVolatility to analyze memory dumps for forensic investigation
  • BProcess Explorer from the Sysinternals Suite to monitor and examine active processes
  • CTCPdump to capture and analyze network packets
  • DSIFT (SANS Investigative Forensic Toolkit) for comprehensive digital forensics

How the community answered

(59 responses)
  • A
    5% (3)
  • B
    76% (45)
  • C
    3% (2)
  • D
    15% (9)

Explanation

Explanation

Process Explorer from the Sysinternals Suite is the ideal tool here because it provides a real-time, detailed view of active processes, including CPU usage, parent-child process relationships, DLL dependencies, and file paths - making it perfect for identifying a suspicious running service and determining if it's malicious directly on a live system.

Why the distractors are wrong:

  • A (Volatility) is a post-mortem memory forensics tool designed for analyzing offline memory dumps, not for investigating live, running processes in real time.
  • C (TCPdump) is a network packet capture tool that reveals network traffic, not process behavior or CPU consumption - it wouldn't help identify an unknown service.
  • D (SIFT) is a forensic investigation toolkit used for analyzing evidence after an incident, not for live process monitoring on a production server.

Memory Tip: Think of Process Explorer as "Task Manager on steroids" - whenever an exam question involves a live system, running processes, or suspicious services, Process Explorer (Sysinternals) is your go-to. Reserve Volatility and SIFT for post-incident forensics involving offline evidence.

Topics

#Process Explorer#Sysinternals#high CPU investigation#process analysis

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