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300-085 · Question #121

An engineer is creating a new cluster in TMS and has selected "Enable Provisioning." The following error message is seen: "Verify that the tmsprovisioningservice is running." What are two reasons…

The correct answer is A. There is a space in the VCS system name B. Movi option key has not beenadded to the Cisco TMS. TMS provisioning errors can stem from invalid VCS system naming or missing option keys that prevent the provisioning service from initializing correctly.

Cisco Expressway

Question

An engineer is creating a new cluster in TMS and has selected "Enable Provisioning." The following error message is seen: "Verify that the tmsprovisioningservice is running." What are two reasons for this issue?

Options

  • AThere is a space in the VCS system name
  • BMovi option key has not beenadded to the Cisco TMS
  • CSNMP has not been enabled on VCS
  • DUPD Port 161 has been blocked on the network
  • EThe management address on the VCS does not match the TMS IP address

How the community answered

(24 responses)
  • A
    83% (20)
  • C
    8% (2)
  • D
    4% (1)
  • E
    4% (1)

Why each option

TMS provisioning errors can stem from invalid VCS system naming or missing option keys that prevent the provisioning service from initializing correctly.

AThere is a space in the VCS system nameCorrect

A space in the VCS system name creates an invalid hostname that the TMS provisioning service cannot resolve or communicate with, causing the provisioning check to fail with the service-not-running error.

BMovi option key has not beenadded to the Cisco TMSCorrect

The Movi option key must be added to Cisco TMS to activate provisioning functionality; without this license key, the tmsprovisioningservice cannot start or be verified as running.

CSNMP has not been enabled on VCS

SNMP is used by TMS for device status polling and monitoring, not for the provisioning service communication path.

DUPD Port 161 has been blocked on the network

UDP port 161 is associated with SNMP polling, not with the TMS provisioning service, which relies on HTTP/HTTPS.

EThe management address on the VCS does not match the TMS IP address

A management address mismatch would cause general device reachability failures in TMS, but not the specific provisioning service verification error described.

Concept tested: Cisco TMS provisioning service prerequisites and configuration

Source: https://www.cisco.com/c/en/us/support/conferencing/telepresence-management-suite-tms/products-installation-and-configuration-guides-list.html

Topics

#TMS provisioning#VCS configuration#provisioning service#error troubleshooting

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