300-070 · Question #76
Which four call coverage features are used by voice gateways? (Choose four.)
The correct answer is A. call hunt C. Call Pickup F. basic automatic call distribution G. overlaid ephone-dn. Cisco voice gateways running Cisco Unified Communications Manager Express (CUCME) support specific call coverage features built into IOS telephony: (A) Call Hunt - sequentially or simultaneously rings multiple lines/DNs until one answers; (C) Call Pickup - allows a user to…
Question
Which four call coverage features are used by voice gateways? (Choose four.)
Options
- Acall hunt
- BCall Park
- CCall Pickup
- Dcall redirecting
- Eoverlaid phone-dn
- Fbasic automatic call distribution
- Goverlaid ephone-dn
- Hbasic manual call distribution
How the community answered
(26 responses)- A88% (23)
- D4% (1)
- H8% (2)
Explanation
Cisco voice gateways running Cisco Unified Communications Manager Express (CUCME) support specific call coverage features built into IOS telephony: (A) Call Hunt - sequentially or simultaneously rings multiple lines/DNs until one answers; (C) Call Pickup - allows a user to answer a call ringing on another extension within their pickup group; (F) Basic Automatic Call Distribution (B-ACD) - a gateway-level feature that queues and distributes calls to available agents; (G) Overlaid ephone-dn - allows multiple directory numbers to be overlaid on the same button/line, enabling shared-line appearances or hunt behavior at the ephone level. Options B (Call Park) and D (call redirecting) are more generalized CUCM features. Option E ('overlaid phone-dn') and H ('basic manual call distribution') are not standard IOS CUCME feature names.
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