In Cisco Unified Communications and Collaboration systems, generally, the dial plan is responsible for instructing the call processing agent on how to route call. Which two main functions other than…

Question

Options

• Amanipulation of dialed destination
• Bpresentation of information about identities involved in the call
• Ccodec selection
• Dskills preference
• Etrunk priority

• A
  88% (23)
• D
  8% (2)
• E
  4% (1)

Explanation

The Cisco UC dial plan has five core functions. The question excludes three (calling privileges, path selection, endpoint addressing) and asks for the remaining two: (A) Manipulation of dialed destination - the dial plan can transform digits entered by a caller into the format required by the destination network (e.g., stripping access codes, adding area codes, or reformatting numbers). This is done through digit manipulation tools like pre/post-dot manipulation, external called number masks, and translation patterns. (B) Presentation of information about identities involved in the call - the dial plan controls Calling Line ID (CLID) presentation, including masking, transforming, or blocking caller identity information sent to the called party or PSTN. Codec selection (C) is handled by regions/locations, not the dial plan. Skills preference (D) is a contact center concept. Trunk priority (E) relates to route list ordering, which is path selection.

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