The Cisco IP Phone of your company operator is on extension 7000. However, users normally dial 0 to get the operator. Which action sends calls that were made to 0 to the operator?

Question

Options

• ACreate a route pattern of 0 and use a called party transform mask of 7XXX.
• BCreate a translation pattern for 7000 and a called party transform mask of 0.
• CCreate a translation pattern for 0 and a called party transform mask of 7000.
• DCreate the IP phone overlay feature so the operator's line has 0 and 7000 assigned to it.
• ECreate a translation pattern for 0 and a calling party transform mask of 7000.

• A
  2% (1)
• B
  5% (3)
• C
  82% (45)
• D
  2% (1)
• E
  9% (5)

Explanation

A translation pattern for '0' intercepts the call when a user dials 0, and setting the 'called party transform mask' to '7000' rewrites the destination number to 7000 before CUCM attempts to route the call. This effectively redirects all calls dialed to 0 to the operator's extension. Option A would route to a range of 7XXX numbers, not specifically 7000. Option B has the pattern and mask reversed-you match on what is dialed (0), not what you want to reach (7000). Option D (IP phone overlay) is not a standard CUCM feature for this purpose. Option E uses a 'calling party' mask, which modifies the caller's number, not the destination.

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