2V0-622 · Question #112
When attempting to connect to a vCenter Server, an administrator observes the following at the top of the vSphere Web Client: Could not connect to one or more vCenter Server Systems:https://vCenter.co
The correct answer is A. The vCenter Server machine is not responding via the network. B. An incorrect entry for this vCenter Server exists in the Single Sign-On service. C. The SSL certificates do not match the FQDN address for the server.. The vSphere Web Client SDK connection failure to vCenter can result from the server being unreachable, an invalid SSO registration, or an SSL certificate mismatch against the FQDN.
Question
When attempting to connect to a vCenter Server, an administrator observes the following at the top of the vSphere Web Client:
Could not connect to one or more vCenter Server Systems:https://vCenter.corp.com:443/sdk What three reasons could be preventing the vSphere Web Client from communicating with this vCenter Server? (Choose three.)
Options
- AThe vCenter Server machine is not responding via the network.
- BAn incorrect entry for this vCenter Server exists in the Single Sign-On service.
- CThe SSL certificates do not match the FQDN address for the server.
- DThe Platform Services Controller is external to this vCenter Server.
- EThe DNS entry for the vCenter Server is incorrect.
How the community answered
(24 responses)- A83% (20)
- D13% (3)
- E4% (1)
Why each option
The vSphere Web Client SDK connection failure to vCenter can result from the server being unreachable, an invalid SSO registration, or an SSL certificate mismatch against the FQDN.
If the vCenter Server host is powered off, crashed, or blocked at the network layer, no TCP connection to port 443 can be established, producing the SDK endpoint error shown.
The vSphere Web Client authenticates through SSO before accessing the vCenter SDK; a stale or incorrect SSO service registration for the vCenter instance prevents session establishment and results in the connection failure.
TLS certificate validation requires the Common Name or Subject Alternative Name on the certificate to match the FQDN in the URL (vCenter.corp.com); a mismatch causes the Web Client to reject the connection before the SDK handshake completes.
An external PSC is a fully supported and standard deployment model for vCenter Server; its presence does not interfere with Web Client connectivity to the vCenter SDK endpoint.
An incorrect DNS entry would prevent the client from resolving the FQDN at all and would produce a name resolution error rather than the specific SDK endpoint connection failure error shown, which implies the hostname resolved successfully.
Concept tested: vCenter Server Web Client SDK connectivity troubleshooting
Source: https://docs.vmware.com/en/VMware-vSphere/6.7/com.vmware.vsphere.vcenterhost.doc/GUID-E22A8D63-3C59-41CB-B847-C1EC1D1F89E0.html
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