When upgrading vCenter Server, an administrator notices that the upgrade fails at the vCenter Single Sign- On installation. What must be done to allow the upgrade to complete?

The correct answer is A. Verify that the VMware Directory service can stop by manually restarting it. To verify that the Vmware Directory Service is in a stable state and can stop, manually restart it. The Vmware Directory service must stopped for the vCenter Server upgrade software to uninstall vCenter Single Sign-On during the upgrade process.

Section 4 – Upgrade vSphere 6.x to vSphere 6.x

Question

Options

AVerify that the VMware Directory service can stop by manually restarting it.
BVerify that the vCenter Single Sign-On service can stop by manually restarting it.
CUninstall vCenter Single Sign-On service.
DUninstall the VMware Directory service.

How the community answered

(24 responses)

A
92% (22)
B
4% (1)
C
4% (1)

Explanation

To verify that the Vmware Directory Service is in a stable state and can stop, manually restart it. The Vmware Directory service must stopped for the vCenter Server upgrade software to uninstall vCenter Single Sign-On during the upgrade process.

Topics

#vCenter Server upgrade#SSO troubleshooting#upgrade failure

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