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2V0-621D · Question #112

When attempting to connect to a vCenter Server, an administrator observes the following at the top of the vSphere Web Client: Could not connect to one or more vCenter Server…

The correct answer is A. The vCenter Server machine is not responding via the network. B. An incorrect entry for this vCenter Server exists in the Single Sign-On service. C. The SSL certificates do not match the FQDN address for the server. Connection failures to vCenter Server often stem from basic network reachability issues, problems with the Single Sign-On service, or mismatches in SSL certificates.

Section 5 – Administer and Protect vSphere 6.x Resources

Question

When attempting to connect to a vCenter Server, an administrator observes the following at the top of the vSphere Web Client:

Could not connect to one or more vCenter Server Systems:https://vCenter.corp.com:443/sdk What three reasons could be preventing the vSphere Web Client from communicating with this vCenter Server? (Choose three.)

Options

  • AThe vCenter Server machine is not responding via the network.
  • BAn incorrect entry for this vCenter Server exists in the Single Sign-On service.
  • CThe SSL certificates do not match the FQDN address for the server.
  • DThe Platform Services Controller is external to this vCenter Server.
  • EThe DNS entry for the vCenter Server is incorrect.

How the community answered

(57 responses)
  • A
    77% (44)
  • D
    14% (8)
  • E
    9% (5)

Why each option

Connection failures to vCenter Server often stem from basic network reachability issues, problems with the Single Sign-On service, or mismatches in SSL certificates.

AThe vCenter Server machine is not responding via the network.Correct

If the vCenter Server machine is not responding via the network, due to issues like being powered off, incorrect network configuration, or firewall blocks, the client cannot establish a connection.

BAn incorrect entry for this vCenter Server exists in the Single Sign-On service.Correct

Single Sign-On (SSO) manages vCenter Server registrations and user authentication; an incorrect or corrupted entry for the vCenter Server in SSO can prevent the client from properly connecting and authenticating.

CThe SSL certificates do not match the FQDN address for the server.Correct

SSL certificates are vital for secure communication and identity verification; if the certificate presented by the vCenter Server does not match its FQDN, the client will fail to establish a trusted connection.

DThe Platform Services Controller is external to this vCenter Server.

Whether the Platform Services Controller (PSC) is internal or external to the vCenter Server is a deployment architecture choice and does not inherently prevent the vSphere Web Client from establishing a connection.

EThe DNS entry for the vCenter Server is incorrect.

While an incorrect DNS entry can prevent a connection, the error message 'Could not connect' implies that the hostname was resolved, but the subsequent connection attempt to the resolved IP address on port 443 failed, which is better captured by option A.

Concept tested: vCenter connectivity troubleshooting

Source: https://docs.vmware.com/en/VMware-vSphere/7.0/com.vmware.vsphere.troubleshooting.doc/GUID-9C494F45-8A52-4749-B101-9F229712716E.html

Topics

#vSphere Web Client#vCenter Server Connectivity#Troubleshooting#Single Sign-On

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