An administrator is tasked with determining the root cause for a recent outage where devices were not able to authenticate. An investigation revealed a single AirWatch Cloud Connector (ACC) server…

Question

Options

• ARestart ACC
• BCloud Hosted ACC
• CHigh Availability
• DDisaster Recovery

• A
  11% (6)
• B
  4% (2)
• C
  80% (43)
• D
  6% (3)

Explanation

High Availability (HA) is correct because it requires deploying multiple ACC servers so that if one fails - as happened here with the disk error - the remaining servers continue handling authentication requests without interruption, eliminating the single point of failure that caused the outage.

Why the distractors are wrong:

• A. Restart ACC - This is a reactive fix after an outage, not a preventive measure. A disk error severe enough to make the server completely unresponsive may not even allow a successful restart.
• B. Cloud Hosted ACC - Moving ACC to the cloud doesn't inherently provide redundancy; a single cloud-hosted instance can still fail and cause the same outage.
• D. Disaster Recovery - DR addresses large-scale, site-wide failures and is designed for business continuity, not for preventing a single server's hardware fault from disrupting service.

Memory tip: Associate HA with "Never One Alone" - HA means multiple instances run simultaneously so no single failure brings down the service, whereas DR is a fallback after a major catastrophe, not a live redundancy solution.

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