2V0-51.23 · Question #23
A new Horizon environment has gone into production. External sessions are being disconnected after a random period of time. The following information has been documented by the administrator…
The correct answer is A. A misconfigured network load balancer is in front of the Unified Access Gateway appliances. The disconnections of external sessions while internal sessions remain stable suggest an issue with the network infrastructure external to the Horizon environment, specifically with the load balancer placed in front of the Unified Access Gateway (UAG) appliances…
Question
A new Horizon environment has gone into production. External sessions are being disconnected after a random period of time. The following information has been documented by the administrator:
- Internal and external users are able to connect to their desktops.
- External sessions connect via Unified Access Gateway.
- Users are immediately able to reconnect but are disconnected again in
a few minutes.
- Due to limited amount of public IP addresses, all traffic flows
through a load balancer.
- Internal sessions, connected directly to the desktops, are not
impacted.
- While the session remains connected, all expected functionality works
properly. What could be a cause of this issue?
Options
- AA misconfigured network load balancer is in front of the Unified Access Gateway appliances.
- BA misconfigured network load balancer is in front of the Connection Servers.
- CRequired firewall ports are not open in front of the Unified Access Gateway appliances.
- DRequired firewall ports are not open in front of the Connection Servers.
How the community answered
(28 responses)- A57% (16)
- B14% (4)
- C4% (1)
- D25% (7)
Explanation
The disconnections of external sessions while internal sessions remain stable suggest an issue with the network infrastructure external to the Horizon environment, specifically with the load balancer placed in front of the Unified Access Gateway (UAG) appliances. Misconfigurations such as improper session persistence settings can lead to sessions being disconnected or improperly routed, causing the observed random disconnections.
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