Broadcom-VMware
2V0-51.21 · Question #2
A user reports that sometimes they have issues using their remote desktops and published applications. What three pieces of information should be collected to troubleshoot the issue? (Choose three.)
The correct answer is A. What exactly did the user see on the screen when the issue occurred? D. What time was it when the problem occurred? E. What was the user doing when the issue happened? See the full explanation below for the reasoning.
Question
A user reports that sometimes they have issues using their remote desktops and published applications. What three pieces of information should be collected to troubleshoot the issue? (Choose three.)
Options
- AWhat exactly did the user see on the screen when the issue occurred?
- BHas the user reformatted recently to clean up old cached data?
- CDoes the user's home PC have the same problem?
- DWhat time was it when the problem occurred?
- EWhat was the user doing when the issue happened?
How the community answered
(28 responses)- A71% (20)
- B11% (3)
- C18% (5)
Community Discussion
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