Symantec
250-513 · Question #139
An administrator is attempting to uninstall a version 11.6 DLP Agent, but the uninstall password fails to remove the agent. The group who set the initial password is unavailable. Which two options…
The correct answer is B. upgrade the agent to version 12 with a newly generated UninstallPasswordKey D. contact Symantec Support to obtain the Clean Agent tool. See the full explanation below for the reasoning.
Question
An administrator is attempting to uninstall a version 11.6 DLP Agent, but the uninstall password fails to remove the agent. The group who set the initial password is unavailable. Which two options are available to address the password issue? (Select two.)
Options
- Amanually uninstall the agent by stopping the EDPA and WDP services, then remove all related
- Bupgrade the agent to version 12 with a newly generated UninstallPasswordKey
- Creboot and login to Safe Mode and use Add / Remove Programs to uninstall the Agent
- Dcontact Symantec Support to obtain the Clean Agent tool
- Euse Regedit.exe and delete the related Endpoint registry entries
How the community answered
(65 responses)- A9% (6)
- B82% (53)
- C3% (2)
- E6% (4)
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