A system administrator was asked to distribute the pcAnywhere Agent Plug-in on all Windows endpoints across a company. The administrator accepted all defaults in the pcAnywhere Solution settings and…

A system administrator was asked to distribute the pcAnywhere Agent Plug-in on all Windows endpoints across a company. The administrator accepted all defaults in the pcAnywhere Solution settings and enabled the pcAnywhere Agent Plug-in. When the policy distribution was complete, many support calls came in to the help desk reporting the information listed below. - All endpoints that had another manufacturer's remote control software installed were having stability issues. - All endpoints that are behind firewalls and NAT devices were unable to be remote controlled. Which two should the system administrator have done before enabling the default policy? (Select two.)