CompTIA
225-030 · Question #137
A title company wishes to scope out its residential mortgage packaging business process. All of the mortgage packets are internally received at a central office. How should a consultant next proceed…
The correct answer is B. Locate key stakeholder groups and observe the workflow in action. See the full explanation below for the reasoning.
Question
A title company wishes to scope out its residential mortgage packaging business process. All of the mortgage packets are internally received at a central office. How should a consultant next proceed in the identification phase?
Options
- AConduct an electronic survey to all the customers employees documenting the responses in a project
- BLocate key stakeholder groups and observe the workflow in action
- CConduct focus groups with members of each department
- DDevelop a detailed process workflow and refer back to all the participating decision makers
How the community answered
(51 responses)- A14% (7)
- B75% (38)
- C8% (4)
- D4% (2)
Community Discussion
No community discussion yet for this question.