220-802 · Question #781
A technician has been dispatched to a SOHO to troubleshoot an issue with a USB printer shared on the network. All networked devices obtain their IP address automatically from the router…
The correct answer is A. A DHCP reservation should be made for the host computer. Because all devices get IPs from the router via DHCP, the host PC sharing the USB printer may have received a new IP, breaking the shared printer path - a DHCP reservation fixes this by locking the host to a consistent address.
Question
A technician has been dispatched to a SOHO to troubleshoot an issue with a USB printer shared on the network. All networked devices obtain their IP address automatically from the router. Additionally, all computers were printing fine the previous day, when the printer was first installed. Which of the following should the technician implement to fix the printing issue?
Options
- AA DHCP reservation should be made for the host computer.
- BThe printer should be connected to a USB hub.
- CAn updated printer driver should be installed on all office computers.
- DThe printer should be configured with a static IP address.
How the community answered
(56 responses)- A75% (42)
- B14% (8)
- C7% (4)
- D4% (2)
Why each option
Because all devices get IPs from the router via DHCP, the host PC sharing the USB printer may have received a new IP, breaking the shared printer path - a DHCP reservation fixes this by locking the host to a consistent address.
A DHCP reservation ties a specific IP address to the host computer's MAC address so the router always assigns it the same IP. Since other computers connect to the shared printer using the host's IP address or hostname, a changing DHCP-assigned IP would break the printer share - the reservation ensures the path remains stable without requiring a fully static configuration.
Connecting the printer to a USB hub does not affect network sharing and would not resolve a connectivity issue caused by an IP address change on the host.
The printer worked the previous day with the same drivers, so driver updates are not the likely cause of the current issue.
The printer is a locally attached USB device and does not have its own IP address; configuring a static IP on the printer is not applicable in this shared USB scenario.
Concept tested: DHCP reservation for shared USB printer host stability
Source: https://learn.microsoft.com/en-us/windows-server/networking/technologies/dhcp/dhcp-top
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