220-802 · Question #632
An employee receives a phone call inquiring about company information. This is an example of which of the following?
The correct answer is B. Social engineering. Social engineering is any technique that manipulates people - rather than technology - to divulge confidential information or perform actions. A phone call used to extract company information is a classic form of social engineering called 'vishing' (voice phishing), which falls…
Question
An employee receives a phone call inquiring about company information. This is an example of which of the following?
Options
- APhishing
- BSocial engineering
- CShoulder surfing
- DRootkits
How the community answered
(20 responses)- B95% (19)
- D5% (1)
Explanation
Social engineering is any technique that manipulates people - rather than technology - to divulge confidential information or perform actions. A phone call used to extract company information is a classic form of social engineering called 'vishing' (voice phishing), which falls under the broader social engineering category. Phishing is specifically email-based deception. Shoulder surfing is physical observation of screens. Rootkits are a type of malicious software that hides deep in the OS - entirely unrelated to phone calls.
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