CompTIA
220-802 · Question #59
220-802 Question #59: Real Exam Question with Answer & Explanation
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Question
Ann, a technician, is trying to recover some files for a user from a damaged laptop. Since the Windows installation has been corrupted and does not boot, Ann plugs the drive into a bench system to attempt a recovery. After trying to access the drive on the bench computer, the following message is displayeD. "Access Denied. Please Enter Encryption Password." Which of the following is the reason that this error is displayed?
Options
- AThe hard drive is experiencing S.M.A.R.T. failure errors
- BThe TPM security chip inside the bench system is not enabled
- CThe BIOS of the bench system is out of date
- DBitLocker is being used
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